Leading the quality assurance efforts and assisting project managers during the development for Google Career Certificate's Digital Marketing & E-commerce Professional Certificate on Coursera.org, I managed production tasks and collaborated with cross-functional teams to ensure content quality, accuracy, and consistency. From overseeing timely course content uploads to refining QA procedures, implementing content and knowledge management strategies, and enhancing user experience through copyediting, my role encompassed a spectrum of responsibilities aimed at delivering high-quality educational content.